Return & Exchange Policy

We want you to love every piece you order from Sassy Chic Creations. If something’s not quite right, we’re here to help.

📦 Returns & Exchanges

We gladly accept returns or exchanges within 5 days of receiving your order.

To qualify:

  • Items must be unworn, unused, and in original condition

  • Return or exchange requests must be submitted by the original purchaser

  • Include your order number and reason for return or exchange

🚚 Shipping Responsibility

  • Customers are responsible for all return shipping costs unless your item arrived damaged, defective, or incorrect

  • We are not liable for any lost or stolen packages during the return process

  • Custom chapter orders are final sale and not eligible for refund

✉️ How to Start a Return or Exchange:

Email us at buy@sccreations.shop within 5 days of receiving your item

  1. Let us know what you’re returning and why

  2. We’ll confirm next steps and return instructions

  3. Once your item is received and inspected, your refund or exchange will be processed within 5–7 business days

❗ A Quick Note:

Refunds will only be issued to the original payment method. Exchanges are handled on a case-by-case basis depending on availability.

Thanks for shopping small and supporting our soror-owned business 💚

Sassy Chic Creations, LLC

671 Highway 171

Suite F

Stonewall, LA 71078